Contact & Student Support
Customer support
Our online courses are designed for individual learners who want to develop practical social media skills. For help choosing a course, enrolling, accessing your lessons, payments, refund requests or complaints, contact us below:
- Email: hello@plumpmarketing.co.uk
- WhatsApp: +971 50 576 8318
- Instagram: @jessfromplump
Please include the name and email used at checkout if your message concerns an existing order.
Policies
Before purchasing, please review:
Complaints and payment-provider purchases
If you paid through a third-party payment provider, please contact us first about any issue with course access, delivery or a requested refund. Where a refund is approved, we will process it through the relevant payment provider so that the provider can update your payment schedule.